HALCON and GenICam Installation Issues

If you encounter issues when trying to install and use Zivid with HALCON, please follow the steps below:

  1. On your PC, navigate to Control PanelUninstall a program, and uninstall TeliCamSDK (x64). If you encounter issues with this step contact your IT department to delete old windows registry keys.

  2. Reboot your PC.

  3. Install Zivid software: Software Installation. Be sure to enable the checkboxes GenICam GenTL Producer and Camera drivers during the installation.

    Zivid installation menu
  4. Reboot your PC.

  5. Check that the environment variables are set correctly. On your PC, navigate to Control PanelSystem and SecuritySystemAdvanced System SettingsEnvironmental Variables.

    Windows control panel settings
    Windows system properties

    Under System variables:

    • select Path variable

    • click Edit… (Do not click New at this stage or you will overwrite the existing value of the Path system variable!)

    • if the value below do not exist, add it by clicking New.

    Variable name:


    Variable value

    C:Program FilesZividbin


    Make sure to have the correct path for your Zivid installation.

    Windows environment variables
    Windows environment variables path

    Click OK to go back to the Environment variables window. Then, under System variables, find GENICAM_GENTL64_PATH variable, click Edit… and make sure that it includes the value below; if it doesn’t, add it by clicking New.

    Variable name:


    Variable value

    C:Program FilesZividbin

  6. Open HALCON.