Failed to Load Frame from File


Opening a ZDF file in Zivid Studio or loading it in SDK outputs the following message:


Failed to load frame from file: <Path/to/file.zdf>

Failed to load frame from file

Possible cause

You are trying to open a ZDF file from SDK version 2.6.0 or newer in SDK version 2.5. or older. The underlying format of .zdf files has changed in SDK version 2.6.0.

Possible solutions

  1. Upgrade Zivid Software to SDK 2.6 or newer and open the ZDF file.

  2. If you need to use SDK version 2.5 or older, capture the point cloud again using that SDK version.