FAQ
What depth sensing technology does Zivid use?
Zivid uses a technology called Temporal Structured Light. This is a technology that integrates a sequence of different spatial encoded patterns. High accuracy depth information is achieved even on structure-less planes.
Is the structured light that Zivid uses in the visual spectrum?
Yes, the Zivid camera uses white LED light for vivid colors.
Is the structured light that Zivid uses harmful to people?
Zivid 3D cameras use a white light source which is classified as Risk Group 2.
Zivid 2+ is tested against IEC 62471-5:2015.
Zivid 2 is tested against IEC 62471.
See the label at the back of the camera.
As with any bright light source, do not stare into the beam. The light source should not pose a hazard to the eyes, due to the aversion response (head turn or eye blink for example) to very bright light sources. However, to be on the safe side, one should avoid looking into the camera/projector during operation.
What light class certificate do Zivid 3D cameras have?
Zivid 3D cameras use a white light source which is classified as Risk Group 2.
Zivid 2+ is tested against IEC 62471-5:2015.
Zivid 2 is tested against IEC 62471.
See the label at the back of the camera.
What Safety Standards does Zivid follow?
The Zivid camera is compliant with the following standards:
EN 62368
FCC class B
Canada ICES-003 (B) / NMB-003 (B)
KC
CE
CB
IEC 62471-5:2015
EN 62368
FCC class B
Canada ICES-003 (B) / NMB-003 (B)
KC
CE
CB
IEC 62471
To read about Safety before using the Zivid camera, click here.
What material is the Zivid camera casing made of?
The Zivid cameras are constructed of both aluminum and magnesium parts to create a lightweight and robust casing.
How much does the Zivid camera weigh?
Camera
Weight [Kg]
Zivid 2+
0.920
Zivid 2
0.945
What kind of sensor does Zivid use?
Camera
Sensor
Zivid 2+
5.10 MP CMOS
Zivid 2
2.86 MP CMOS
What are the available pixel encoding formats?
BayerBG8 is the only used format on all Zivid cameras.
What is the Field of View of the Zivid cameras?
Distance [mm]
FOV [mm]
800
481 x 406
1300
793 x 658
2000
1220 x 1012
Distance [mm]
FOV [mm]
700
694 x 547
1100
1096 x 858
1700
1692 x 1324
Distance [mm]
FOV [mm]
300
234 x 236
600
579 x 469
1100
1096 x 858
Distance [mm]
FOV [mm]
500
514 x 320
700
754 x 449
1500
1519 x 959
Distance [mm]
FOV [mm]
600
644 x 372
1000
1147 x 680
1600
1618 x 988
To calculate the FOV for different distances, click here.
How many points are in each point cloud?
The image size is 2448 x 2048 with 5.0 MegaPixel, which is the number of cloud points.
The image size is 1944 x 1200 with 2.3 MegaPixel, which is the number of cloud points.
What kind of Ethernet cable may I use for Zivid cameras?
The Zivid cameras come with a 5 m CAT6 Ethernet cable. Zivid also provides Ethernet cables in 5 m, 10 m, and 25 m options. See Approved Zivid Ethernet Cables for more info.
Zivid strongly recommends that the cables are carefully checked before use or if run time errors occur. It is also strongly recommended to tighten the screw on the camera side when setting up the camera.
For inquiries about obtaining proven to work Ethernet cables, PCIe network cards, and network switches contact customersuccess@zivid.com
Can I use robot internal wiring instead of external cables for camera data and power supply?
We do not recommend using internal robot wiring for camera data and power.
We strongly recommend using Approved Zivid Ethernet Cables. Internal robot wiring is likely not specified for CAT-6A standard. Therefore, the camera may not perform reliably, or it may even not work at all if using the robot’s internal wiring.
We strongly recommend using Zivid Power Supply and Power Extension Cables (which we tested) with all Zivid cameras to ensure compliance with Safety and EMC emission and immunity standards. If you insist on using internal robot wiring for the camera power supply, some critical instructions and requirements the power supply needs to meet are in the link above.
Warning
Using robot wiring for power supply and data is entirely at the risk of the customer
What Operating Systems are supported by Zivid?
Windows: 10 / 11
Linux: Ubuntu 20.04 / 22.04 / 24.04
Note
Support for Ubuntu 18.04 is removed since SDK 2.10; see SDK Changelog for Ubuntu 18.04 support in earlier SDK versions.
What APIs does Zivid Support?
C++
C#/.NET
Python
GenICam/HALCON (Experimental)
ROS
Does Zivid support GenICam?
Zivid Software includes a GenICam GenTL producer (Experimental)
Using GenICam with Zivid cameras is tested in following HALCON versions:
19.05 Progress, 20.05 Progress, 21.11 Progress
For other GenICam GenTL consumers, we provide a technical preview. This may allow use of a Zivid camera in other software packages that enable interfacing GenICam GenTL compliant cameras.
How much bandwidth does the camera occupy?
Camera
Bandwidth [Gbps]
Zivid 2+
6.3
Zivid 2
4.3
Can I increase the frame rate while sacrificing on quality and/or resolution?
By employing Monochrome Capture, it is possible to decrease the acquisition and capture time by reducing the resolution. Despite the reduced resolution, it is noteworthy that the quality of the point cloud may actually be enhanced.
In what format can files be saved?
The point cloud files can be saved as .zdf, which is the format that Zivid Studio uses. You can also export the file as a PLY file (*.ply as ordered or unordered) / ASCII points file (*xyz) / Point cloud data file (*.pcd) [1]
Will the point cloud data differ when using Zivid Studio and the API?
As long as the settings used are the same, there should be no difference between Zivid Studio GUI and the API. If you notice a difference in the data between the tools, ensure that all the settings used are the same. Note that the default settings may differ for Zivid Studio and the API.
How can I process the point cloud data from Zivid?
Zivid does not provide point cloud processing software. HALCON, Matrox, and Easy3DObject are examples of paid processing software while OpenCV and Open3D are free alternatives to use depending on the target application.
What kind of calibration is performed by Zivid?
Zivid cameras come precalibrated from the factory and are ready to use. Our floating calibration takes temperature and iris (aperture) into account. The point cloud provided by the camera is calibrated, which means that X, Y and Z are correct according to real scenery. There is a pixel to pixel correspondence for the X, Y and Z matrices and the color image.
Zivid also offers Infield Correction tool designed to verify and correct the dimension trueness of Zivid cameras in the field.
Hand-eye calibration is used to calibrate the camera to a robot. It refers to finding the transformation between the coordinate systems. Zivid has an official tool for helping customers with the Hand-Eye Calibration calibration.
Tip
Enable Thermal Stabilization to further reduce the impact of temperature dependent performance factors.
What temperatures can I safely run Zivid in?
Zivid 2+ and Zivid 2 cameras are designed to work within 0˚C and 40˚C.
We strongly recommend operating the camera within its specified temperature range.
Caution
Using the camera outside its temperature range can damage the camera and void your warranty. Use the camera out of spec at own risk.
Tip
Zivid factory calibration takes temperature into account. However, to further reduce the impact of temperature dependent performance factors, enable Thermal Stabilization.
What is the expected service life of Zivid camera?
Expected service life of the Zivid 3D camera is 50000 hours @ 35˚C. This assumes a typical operating pattern with 500 HDR-captures per hour.
This is not to be mistaken for expected Mean Time To Failure (MTTF/MTBF).
How can I access the log files to forward to Zivid Support?
You can find the logs at
%LOCALAPPDATA%\Zivid\API\Logon Windows and$XDG_CACHE_HOME/Zivid/API/Logon Ubuntu.Caution
If
$XDG_CACHE_HOMEis not set use$HOME/.cache.