Service and Maintenance

The device contains no user-serviceable parts inside. The product warranty will be void if opened.

Follow the below instructions to ensure that your Zivid camera is well maintained:

  • Check screw connections and connectors at regular intervals.

  • Do not block the air opening on the front and rear sides of the product.

  • The unit uses active and passive cooling, allow some space around the device for airflow.

  • Use a small vacuum cleaner or a small canister of compressed air to remove dust or other accumulated particles. This applies to both the glasses and in between the ribs of the heat sink.

  • Regularly clean optical glass parts of the device.

  • Check and update the calibration on a yearly basis by performing Infield Correction (and Hand-Eye Calibration) when necessary.